Please note Pro Safety and Training reserves the right to cancel the order (Fit Testing, Training or RPE supply) at its discretion, or through force majeure and will not indemnify any party for lost revenue or damages resulting from cancellation of an issued quote.
Woolloongabba Office Testing:
For Fit Testing client cancellations 2+ days prior to booking date no cancellation fee will apply, cancellations on the day prior to testing will incur an administration fee of $66 inc GST per person booked. For cancellations on the day, if you do not show up to your appointment, or refuse to shave we charge $70+GST per person booked.
Onsite Fit Testing:
For Fit Testing client cancellations 2+ days prior to booking date no cancellation fee will apply, cancellations on the day prior to testing will incur an administration fee of $66 inc GST per person booked. We will charge the quoted amount even if you have less workers onsite, or workers refuse to shave (i.e booked for 15 workers, 6 tested, we will charge for 15).
If you do not show for your booking, and refuse to pay the no show fee, we will pass the debt owed to a collection agency.
For RESP-FIT Approved Course cancellations- no refund will be given if the student withdraws from the course prior to commencing.
We are an efficient business and try our best to be on time. When clients arrive late this not only pushes out your booking, but the bookings of other attendees. Please arrive 10 minutes early for all office based bookings. If you arrive more than 10 minutes late we may turn you away and you will be charged a no show fee.
Occasionally we will have attendees fail on masks specified and this can push out booking times, in these instances we will do our best to run your job as efficient as possible.